Support
Email support@chartpass.app. We read every message and usually reply within a few days.
Report a problem with a question
Every question cites the FAA source it comes from. If you think an answer is wrong or unclear, email us the question number (shown in the app) and what you think is wrong. We check every report against the official source.
Restore your purchase
Open the app → Settings → Restore purchases. Use the same Apple ID or Google account you bought with. The unlock is a one-time purchase, not a subscription.
Refunds
Purchases are processed by Apple or Google, so refunds go through them: Apple or Google Play.
Does the app work offline?
Yes. All questions, explanations, and charts are on your device. You need a connection only to buy or restore the unlock.
Is this the official FAA test?
No. Chartpass is an independent study app and is not affiliated with, endorsed by, or sponsored by the FAA. The official test is taken at an FAA-approved testing center (PSI). Questions are original and written from public FAA documents:
- Remote Pilot – Small UAS Airman Certification Standards (FAA-S-ACS-10B)
- 14 CFR Part 107
- FAA Advisory Circulars (AC 107-2A)
- Aeronautical Information Manual
- Pilot's Handbook of Aeronautical Knowledge
- FAA VFR sectional charts
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